Dysfunction is a reality for most teams at some point. The good news is there are strategies to fix dysfunctional teams and sow harmony.
Change, disruption, differences, and a host of other factors can create fear in team members. When fears go unaddressed, conflict is bound to arise. Project managers need to pay attention to their teams’ behaviors and take action when fears arise—regardless of the reason. Taking a wait-and-see approach is likely to allow fears to turn into frustration, so it’s best to address fears right away. When fears seem to be affecting the project and other stakeholders, it’s best to talk with the team member involved first to get to the root cause. Only after doing so can fears be alleviated before they impact other team members.
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