Learn the basics about the project management concept Six Sigma, which drastically reduces defects, waste, and time while lowering costs and enhancing customer satisfaction.

Since then many other organizations have adopted Six Sigma, including Honeywell and General Electric. GE’s former CEO Jack Welch is quoted as saying that Six Sigma is “a quality program that, when all is said and done, improves your customer’s experience, lowers your costs, and builds better leaders.”

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