Most individuals think of capacity planning in terms of supply and demand in product-based industries; it equally applies to service industries and is a critical component of project management. Here are some steps companies and project managers can take to avoid nightmares.

What Is Capacity Planning?

Capacity planning is the process of matching work to be done with the resources available to meet the work, and this is applicable to any industry or project. Resources can be tangible or intangible and refer to people or other resources.

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