A Problem Identification and Tracking document is an essential tool for every project. Learn what to include in the document to help your team manage and reduce project risks.

Once projects are live, there are inevitably issues that crop up that need to be documented and resolved. The Problem Identification and Tracking document allows project managers and their teams to capture the details of each problem and efficiently deal with them. Specifically, Problem Identification and Tracking is focused on proactively recognizing, managing, and resolving risks.

Problem Identification and Tracking formats and elements can differ based on requirements, business goals, or policies, but generally, consist of the key elements below that could be applied across a wide variety of projects. The format of most of these documents is typically a spreadsheet with these elements listed in columns, and with issues appearing in each row.

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